Privacy Policy

Introduction

Menini Heating and Air ("Menini HVAC," "we," "us," or "our") is a licensed HVAC contractor based in Shasta County, California (CSLB #777885). We are committed to protecting the privacy of anyone who contacts us, requests a quote, or uses our website.

This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By submitting our contact form or otherwise contacting us, you agree to the practices described in this policy.

Information We Collect

We collect personal information only when you voluntarily provide it to us. This may occur when you complete our website contact form (powered by Ninja Forms), call us directly, or otherwise reach out about our services.

The information we may collect includes:

• Your name
• Phone number
• Email address
• Physical address or service location
• Details about your HVAC project, system, or service request
• Any other information you choose to include in your message

We do not collect payment information through this website. Any billing is handled directly and separately.

How We Use Your Information

The information you provide is used solely to respond to your inquiry and deliver HVAC services. Specifically, we use your information to:

• Respond to your questions or service requests
• Provide estimates and quotes for HVAC work
• Schedule service calls, installations, or inspections
• Follow up on ongoing projects or maintenance plans
• Contact you regarding your job if needed after service is complete

We do not use your information for marketing campaigns, email newsletters, or any automated communications. We will not contact you for purposes unrelated to your service request.

Contact Form & Third-Party Tools

Our website contact form is powered by Ninja Forms, a WordPress plugin. When you submit a form, your data is transmitted to our website's WordPress database hosted through our web hosting provider. We take reasonable steps to ensure our hosting environment is maintained securely.

Our website is built on WordPress using the Beaver Builder page builder. Like most websites, our hosting provider may log basic server data such as IP addresses and browser type for security and performance purposes. This data is not linked to your personal information and is not shared with third parties.

We do not use third-party tracking pixels, advertising networks, or social media data collection tools on this website.

Cookies

Our website may use basic cookies set by WordPress for standard site functionality, such as session management. We do not use advertising cookies, tracking cookies, or any cookies designed to profile visitors across the web.

You can control or disable cookies through your browser settings at any time without affecting your ability to use this site.

Information Sharing

We do not sell, trade, rent, or share your personal information with third parties for their own use. Period.

Your information may only be shared in the following limited circumstances:

• With subcontractors or trade partners when required to complete work on your property — and only the information necessary to perform that work
• When required by law, such as in response to a valid legal request or government order
• To protect the safety of our staff or customers if we believe there is an immediate threat

Data Retention

We retain your contact and job information for as long as necessary to complete your project and for a reasonable period afterward for warranty, licensing, and customer service purposes. Job records related to permitted work may be retained for the period required by California contractor regulations.

If you would like your information removed from our records (and there is no ongoing legal, warranty, or regulatory reason to retain it), you may contact us directly and we will honor that request.

Your Rights — California Residents

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and related regulations:

• Right to Know: You may request details about the personal information we have collected about you and how it has been used.
• Right to Delete: You may request that we delete personal information we have collected, subject to certain exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, contact us by phone or email using the information listed on this page. We will respond within 45 days.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted information through our site, please contact us and we will remove it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our contact form after changes are posted constitutes acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us directly:

• Business: Menini Heating and Air
• Location: Shasta County, California
• Shop: (530) 547-3306
• Cell — Lee Menini: (707) 695-4226

Contact Us